CT6021 - Multi-Factor Authentication History

Function:

This report provides a history of when MFA One Time Passcodes were generated, for which users and if they were ever used.

 

Usage:

• Each row in this report represents a One Time Passcode that was generated for the associated user and indicates what happened to that code and when. The code is not visible.

• This report can be generated for audit purposes by Code Create Date, Code Change Date. It can also be filtered by Code Status and User ID.

• This report can be sorted by Code Create Date, Code Change Date, User ID or Code Status

• Group options are None, Record Create Date, Record Change Date, User ID, Code Status

• By default this report excludes Inactive users, but they can be included in necessary.

 

Tips and Tricks:

• Try running this report for a user for a given period of time to see if they had any issues logging in.

• Any column with the word "Current" in the column header indicates these items are stored at the User Profile and are current as of report generation.

• There are 4 statuses that a Generated Code can have:

  • Active - has been generated but not yet used or expired.

  • Expired - has expired without being used.

  • Successfully Used - was successfully used to authenticate.

  • Too Many Attempts - indicates this was the code that caused the account to become locked.

Sample Output:

For more information on report output options, view Reports Overview help page.

Report Filter: